Client / Instructor Agreement

• The instructor will use their skills and knowledge to design a safe programme of exercise that will take into account the personal goals, fitness levels and exercise likes and dislikes.

• The instructor will provide the coaching, supervision advice and support that the client may need to help them achieve their goals. The client’s progress will be regularly monitored and the programme revised and adjusted accordingly.

• The instructor will provide all necessary equipment and will organise appropriate venues for all training sessions.

• All client information will be kept strictly private and confidential. If the trainer requires further medical information from a practitioner, the client must provide such details.

• It is understood between client and trainer that both will commit to the programme and give 100% effort. The client is required to wear appropriate clothing and footwear if applicable.

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Personal Training Terms and Conditions Health Screening

• All clients must complete a PAR-Q before commencing any exercise programme.

• Your trainer may require a letter of ‘medical clearance’ from your GP. Please be aware that your GP may charge you for this.

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Cancellation Policy

• 24 hours notice of cancellation is required for all appointments.

• Notice of less than 24 hours notice will incur full payment of the session fee.

• If the instructor cancels the appointment a new date and time will be set where possible.

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Lateness Policy

• If the client is late for a session the session will not be extended and will end at the appointed time.

• If the trainer is late, additional time will be added to the session or to subsequent sessions.

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Fee Charging Policy

• Payment for single sessions must be made at the time of booking. 

• Block bookings must be paid for in advance BUT sessions do not have to be booked in advance. However, all sessions must be redeemed within 12 months of purchase.

• All monies paid are non-refundable apart from if a Direct Debit customer has her sessions cancelled on the Instructors part.